Change is not new to us. It seems we are always in the midst of it. We are saying good-bye to the Los Osos Branch Librarian and to our Assistant Library Director.
The Arroyo Grande Branch Library is undergoing renovation and the staff at the City Library is exploring options for our own renovation. And our move to a new automation system, TLC, should move forward this fall of 2007.
Meanwhile, the County of San Luis Obispo is receiving increased revenues with a new tax rate implemented April 1st. However, the Library Department may not be included in the disbursements of those additional revenues. We still move forward with goals to increase customer service and improve the "retail" experience of our users. In addition to merchandising ideas used by the San Jose Public Library System we are studying the GASP process (Graphics, Ambience, Style, Presentation) used by the West Palm Beach Public Library to rejuvenate the user experience. If you'd like you can view a video presentation of their GASP process.
gk
Wednesday, April 11, 2007
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