Friday, September 17, 2010

Polaris Library Systems

Our library circulation and online catalog have been converted to Polaris Library Systems for about two years. We have found it user-friendly. It also provides a range of icons to quickly identify books, DVDs, audiobooks, compact discs, and large print. The annotations and reviews attached to each record help patrons who want to know a little more about the items; and bibliographic records are also viewable from the online catalog module. Search limits for item type, location, and collection are also easy to use. Holds are easy to place. This system has been about the seventh or eighth automation system I have experienced in my library career; and I find it works well.

Several of our branches have converted to self-check; this one service improvement has brought a tremendous benefit to both the public and the staff who are freer to assist patrons with specific personal needs, and less burdened with long lines and mixing tasks such as new card registrations, fee collections, check-outs, and holds at one station. Patrons who want to check out their items and get on their way are very happy not to wait in long lines while those other tasks are provided. Self-check makes for smooth traffic flow!

Blog Housekeeping

I have re-read these posts removing staff names, as our larger consortium blogging guidelines has recommended not to use individual names unless specific permission has been granted. I have however retained professional librarian names where associated with their online activities.

Our library system has lost a few staff members to attrition as budget cuts have required; but overall we have maintained services at all our branches. Our system has had a strong volunteer network since I've begun working for our library system over 11 years ago. Recruitment of volunteers has continued to keep our community involvement high. We are fortunate to have a number of retired professional librarians among our volunteers.