A friend sent a link to this funny YouTube video. I thought it was hilarious... and it struck me as holding a double-edged message: not only is it good contemporary comedy about "help desks" and information workers and support I/T staff, but it also hints at a "back to the future" scenario when workers return (after the breakdown of technology systems for example) to using the codex form of printed text!
Introduction of the Book
gk
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